Special Discount 10% Off
on orders over AED1,000
*The discount will automatically be added to your cart
Les Ottomans Palm Tree Candle Holder Medium
Each fabric, texture, tone of Les-Ottomans home collection is the result of a choice that defines the uniqueness of a style. East and West blend in the pieces of a collection where pillows, towels, scarves, carpets are declined into a very large proposal, leaving room for personal creativity and taste of each one of us. Les-Ottomans is primarily a fashion proposal that allows everyone to sign in their own way the everyday space through the exoticism of the Bosphorus and the charm of the Turkish baths. Les Ottomans is the unusual that affirms the uniqueness of your home.
The amazing world of the gardens of the Sultans are brought to life through this collection that - through the animals that were populating those gardens -will bring a different charm to your unique and unusual tables.
HAND MADE AND HAND PAINTED CERAMIC MADE IN ITALY
medium PALM CANDLEHOLDER
Dimensions: H25 cm
Deliveries
- Dubai: Same day (Order before 6pm).
- Rest of UAE: Next day.
- KSA & GCC: 2–3 days.
- International: 4–5 days.
Returns & Exchanges
We offer refunds or exchanges if you’re not completely satisfied with your purchase. If you would like a refund or exchange, please return the unused item in its original condition and packaging within 10 days of purchase.
o’de rose reserves the right to reject the return of any products that do not meet the above requirements.
Once your return request is received and inspected (usually within 2 Business Days of receipt), o’de rose will automatically refund your credit card or debit card. All refunds will be processed through the original mode of payment, with the exception of COD orders, which will be refunded in the form of an e-Credit Note.
Currently, we only offer exchanges within the UAE. These will be processed in the form of an e-Credit Note, which you can use online to order your replacement items.
We do not accept returns or exchanges on:
- Sale Items
- Pre-order Products
- Personalized or Bespoke Items
For UAE orders, the original shipping charges are non-refundable. However, taxes are refundable.
International orders:
The original shipping charges, customs fees and taxes, if any, incurred at the time of purchase are non-refundable and the return shipping charges are on the customer.
*Please note, while we offer a flexible returns policy to make your online shopping experience even easier, we do monitor the number of returns customers make. Repeat returns will be flagged and potentially refused at our discretion or lead to the closure of your account.
Pairs well with
Les Ottomans Palm Tree Candle Holder Medium
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Explore More
FAQs
What are the delivery times?
- Dubai: Same day (Order before 6pm).
- Rest of UAE: Next day.
- KSA & GCC: 2–3 days.
- International: 4–5 days
Can I cancel my order?
Yes, if it hasn’t been dispatched. Contact customer service to cancel.
You can email roses@o-derose.com or call +971 43487999 for assistance.
What is the return and exchange policy?
Returns are accepted within 10 days for unused items, excluding sale, pre-order, and personalized items. Exchanges are available within the UAE via e-Credit Notes.
Do I need to pay customs duties?
Yes, except for GCC. Customs duties are paid directly to the local customs authority upon receipt.
How can I contact customer support?
You can email roses@o-derose.com or call +971 43487999 for assistance.