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Senteurs d'Orient Hammam Soap
Founded by mother-daughter duo Hana and Sarah, Senteurs d’Orient’s soaps are inspired by “a shared passion for bathing rituals and a social cause close to our hearts” – they’ve partnered with the United Nations Development Programme to empower and educate women. Each product is handcrafted in Lebanon and infused with fragrances developed by perfumers in Grasse.
Turn your bathing ritual into a luxurious, holistic experience with our signature Hammam Soap.
Each pure vegetal soap is handcrafted by local artisans in Lebanon, air-dried for about 10 days, and etched with our elegant filigree. We use a blend of precious essential oils, fine fragrance and moisturizing Olive oil, Vitamin E, Shea butter and Glycerin for beautiful, dewy skin and a relaxed spirit.
Available in: Amber, Rose of Damascus, Jasmine of Arabia, Orange Blossom, Tuberose, Oriental Gardenia, Cedar of Lebanon 205g
Deliveries
- Dubai: Same day (Order before 6pm).
- Rest of UAE: Next day.
- KSA & GCC: 2–3 days.
- International: 4–5 days.
Returns & Exchanges
We offer refunds or exchanges if you’re not completely satisfied with your purchase. If you would like a refund or exchange, please return the unused item in its original condition and packaging within 10 days of purchase.
o’de rose reserves the right to reject the return of any products that do not meet the above requirements.
Once your return request is received and inspected (usually within 2 Business Days of receipt), o’de rose will automatically refund your credit card or debit card. All refunds will be processed through the original mode of payment, with the exception of COD orders, which will be refunded in the form of an e-Credit Note.
Currently, we only offer exchanges within the UAE. These will be processed in the form of an e-Credit Note, which you can use online to order your replacement items.
We do not accept returns or exchanges on:
- Sale Items
- Pre-order Products
- Personalized or Bespoke Items
For UAE orders, the original shipping charges are non-refundable. However, taxes are refundable.
International orders:
The original shipping charges, customs fees and taxes, if any, incurred at the time of purchase are non-refundable and the return shipping charges are on the customer.
*Please note, while we offer a flexible returns policy to make your online shopping experience even easier, we do monitor the number of returns customers make. Repeat returns will be flagged and potentially refused at our discretion or lead to the closure of your account.
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Senteurs d'Orient Hammam Soap
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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FAQs
What are the delivery times?
- Dubai: Same day (Order before 6pm).
- Rest of UAE: Next day.
- KSA & GCC: 2–3 days.
- International: 4–5 days
Can I cancel my order?
Yes, if it hasn’t been dispatched. Contact customer service to cancel.
You can email roses@o-derose.com or call +971 43487999 for assistance.
What is the return and exchange policy?
Returns are accepted within 10 days for unused items, excluding sale, pre-order, and personalized items. Exchanges are available within the UAE via e-Credit Notes.
Do I need to pay customs duties?
Yes, except for GCC. Customs duties are paid directly to the local customs authority upon receipt.
How can I contact customer support?
You can email roses@o-derose.com or call +971 43487999 for assistance.